Will I get a refund or store credit for my return?Updated a month ago
Your return can be processed as either a refund or a store credit.
Online Orders
You can choose between:
Refund
Issued back to your original payment method once the return is approved.
Store Credit
Issued by email and can be used online to repurchase the correct size or select another product.
Items not eligible for refund or store credit
The following products are final sale and cannot be returned:
Compression socks/stockings
Insoles
Custom products
Special orders
Sale and clearance items
Need help?
If you’re unsure which option applies to your return, our team is here to guide you:
📧 [email protected]
📞 +64 9 801 5660