What happens if I bought the wrong size?Updated a day ago

If you purchased the wrong size, you may request a return within 30 days of purchase, provided the product meets Bauerfeind’s Return Policy and Terms and Conditions.

How to proceed

• Ensure the product is in original, resalable condition - unused, unworn, unwashed, and with all packaging and tags intact.

• Submit your Return Request via email at [email protected]. We will provide you with further instructions on how to proceed with your return shipment.

• Once your product has been assessed and approved, your refund will be processed.
  
  

Assistance with sizing

If you are unsure which size will suit you best, our team can provide guidance before you purchase again. This helps ensure you receive the correct product for your needs.

📧 [email protected]
📞 +64 9 801 5660

Returns are assessed against Bauerfeind’s standards for product integrity, hygiene, and safety, ensuring fairness and consistency across all requests.