How long does it take to process a return?Updated a day ago

The timeframe depends on two stages:

• Transit time: How quickly your parcel is delivered to Bauerfeind.

• Processing time: Once received, returns are usually assessed and processed within 3 business day.

If approved, you will receive an email confirmation.

• Refunds of returned items typically appear in your original payment account within 3-5 business days, depending on your bank.

For assistance, please contact our team:
📧 [email protected]
📞 +64 9 801 5660